Underwriting 7 - M2 (Milestone 2)

Underwriting 7 - M2 (Milestone 2)

HDM - M2 (Milestone 2)

View the video or read the article below



M2 is HDM’s pre-performance review.

M2 Steps and Requirements


What Happens During M2?

HDM fleet team:

  1. Reviews existing production data on the monitoring platform
  2. Extrapolates future production values

This is to determine if liability exists to our 3rd party with regards to production guarantee.

At least 5 days of production history are needed before approving the monitoring site.



How Long Does This Take?

Total lead time is around 4-7 business days


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Sharing Monitoring


There are two scenarios for sharing monitoring.

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Scenario 1: Fleet Level Monitoring:

Platforms include:   Enphase, SolarEdge, Tesla or Solarman

How to Share:  Give access to HDM’s email address

Which address:  solarmonitoring@hdmcap.com


The process will differ from one platform to another:

This example shows access shared on Enphase by entering the email for HDM. 




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Scenario 2: Non-Fleet Level




Platforms include:   All other platforms

How to share:  Send login credentials to HDM

  1. Share URL:   Enter Monitoring Dashboard URL to the field in the HDM portal. This field becomes visible when you click Upload in the M2 Attachment section.
  2. Share credentials:  Send username and password to solarmonitoring@hdmcap.com

Monitoring Dashboard URL is the page with the data for that specific customer. That URL combined with the login credentials gives us the easiest access for non-fleet level monitoring





In an email to HDM:

Share monitoring with solarmonitoring@hdmcap.com after system is energized. 

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Upload M2 Docs

Upload the PTO from the utility:

Upload in M2 attachment section



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M2 Rejections

The most common rejection. System host owner has not approved HDM access (on Enphase) or system lacks proper permissions (SolarEdge)

  • M2 – Monitoring not working.

This rejection happens when micro inverters or not reporting or the system is having any other kind of malfunction. To avoid this, make sure that everything is working nominal prior to submitting the M2 milestone.


  • M2 – Missing PTO letter.

This is not a common rejection, but project coordinators at times submit the wrong document in place of the PTO letter. When you are not sure you are submitting the right document please email the document prior to submission for confirmation at underwriting@hdmcap.com. This will help create a precedent for future submissions.



Other M2 Questions

What do I submit as a substitute to the PTO letter?

Please see the FAQ and Affidavit's lesson which describes exceptional cases and acceptable substitution docs. 


What Happens Next?

After M2 approval, HDM will email you a M2 statement that you need to sign to finish the M2 stage.






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